Auto Expert USA

How it works

Eight steps. End to end. In your language.

Most buyers lose money in three places: APR, dealer add-ons, and trade-in. Our process attacks all three before you sign anything.

01

Free 3-minute assessment

Answer questions a dealer never would: visa status, ITIN, income type, employment tenure, debt load, trade-in equity. We compute your buyer readiness score and tell you, plainly, what to fix before you shop.

02

Pick your plan

Starter is the DIY plan. Guided adds a 1-on-1 call and a real human reviewing the dealer’s offer. Concierge runs the entire purchase remotely so you never set foot on the lot until delivery day.

03

Build the file the lender will say yes to

We map the right lender for your situation (credit union, ITIN-friendly bank, manufacturer captive, subprime tier 2). We coach you to pre-approval before you ever talk to a dealer.

04

Vehicle shortlist

Reliability scores from real engineering judgement, not marketing. Total cost of ownership, not sticker price. Realistic insurance estimates for your ZIP and history.

05

Deal review

You send us the dealer’s out-the-door figure and we tear it apart line-by-line: doc fee vs state cap, dealer add-ons (theft etch, GAP, paint protection, key replacement, nitrogen-fill — all of it), APR markup, payment-packing, negative-equity rolls.

06

Negotiation

On Guided we hand you the script. On Concierge we run the conversation with the dealer ourselves while you sit at home. Either way, you walk in with a number that’s been benchmarked against actual market data.

07

Contract walk-through

Before you sign, we read the contract with you in your language and flag anything that doesn’t match the agreed-on numbers. F&I tricks (forced add-ons, optional products marked mandatory, surprise fees) get caught here.

08

Delivery + 30-day support

On Concierge we coordinate insurance, title, registration, and the delivery handoff. For 30 days after, you have priority access for any post-purchase questions — “the dealer called about an extended warranty add-on, should I bite?”

Auto Expert USA — Concierge Car-Buying Advisory